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Terms of Use

Last updated: May 2026

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

1. About Us

This website is operated by Kwant Solutions Ltd. doing business as Datawhistl, with registered office located at  located at 124 City Road City Road, London, England, EC1V 2NX. You can contact us at hello@datawhistl.com.

2. Use of This Website

You are responsible for your own conduct when using this website and for keeping your personal information and account credentials secure. Please use strong passwords and practise safe browsing at all times.

We may update, modify, or remove features from this site at any time, without prior notice or obligation.

We reserve the right to remove any content that includes hate speech, explicit material, discriminatory language, violent content, spam, excessive self-promotion, or anything we consider inappropriate, offensive, or harmful. This includes links to external sites that promote or host such content.

If you violate these terms, we may suspend or permanently withdraw your access to this site.

We are not responsible for the content or behaviour of third-party users on this platform. Anything shared — whether publicly or privately — is the sole responsibility of the individual who posted it.

3. Digital Products — Sales and Delivery

DataWhistl sells digital products, including but not limited to downloadable files, templates, guides, and data resources (“Digital Products”).

When you purchase a Digital Product from this website:

  • You will receive access to or delivery of the Digital Product immediately upon confirmed payment, or as otherwise stated at the point of purchase.
  • All Digital Products are delivered electronically. No physical goods will be dispatched.
  • It is your responsibility to ensure that your device meets any compatibility requirements described on the product page before purchasing.

4. Pricing and Payment

All prices are displayed on the relevant product pages. Prices are stated in USD($) and include VAT where applicable.

We accept payment via the methods shown at checkout. Payment must be made in full before access to any Digital Product is granted.

We reserve the right to change prices at any time. Any change will not affect orders already placed and confirmed.

5. Cancellation Rights and Refund Policy

5.1 Your Right to Cancel (Cooling-Off Period)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you ordinarily have the right to cancel a distance contract within 14 days without giving any reason.

However, you acknowledge and agree that, by completing your purchase and requesting immediate access to or delivery of a Digital Product, you expressly consent to the supply of digital content beginning immediately, and you acknowledge that you will lose your right to cancel once the download or access has commenced.

If you do not wish to waive your cancellation right, do not request immediate access to the Digital Product. In that case, you may cancel within 14 days, but access or download will not be provided until after that period has elapsed.

5.2 No Refunds for Change of Mind

Because our products are digital in nature and are delivered immediately upon purchase, we do not offer refunds or exchanges for change of mind once a Digital Product has been accessed, downloaded, or delivered.

5.3 Faulty or Misdescribed Digital Products

Notwithstanding the above, your statutory rights under the Consumer Rights Act 2015 are not affected. If a Digital Product you have purchased is:

  • Faulty (i.e. it does not work as described or reasonably expected), or
  • Not as described (i.e. it materially differs from the description given at the point of sale),

you are entitled to a remedy. We will first offer a repair or replacement. If that is not possible or does not resolve the issue, you may be entitled to a full or partial refund.

To raise a fault or misdescription claim, please contact us at hello@datawhistl.com within a reasonable time of purchase, with a description of the issue. We aim to respond within 5 working days.

5.4 Statutory Rights

Nothing in this policy affects your statutory rights under UK law. This includes your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

6. Intellectual Property

All Digital Products, website content, branding, and materials published on this site are the intellectual property of DataWhistl unless otherwise stated. You may not reproduce, redistribute, resell, or otherwise exploit any content or Digital Product without our prior written consent.

Upon purchase, you are granted a personal, non-transferable, non-exclusive licence to use the Digital Product for your own personal or internal business purposes only, unless a different licence is stated on the product page.

7. Limitation of Liability

All content on this website — including blog posts, articles, and resources — is provided for informational purposes only. While we do our best to ensure accuracy, we cannot guarantee that all information is complete, current, or error-free.

To the fullest extent permitted by law, DataWhistl shall not be liable for:

  • Any loss or damage arising from your use of, or inability to use, this website or any Digital Product;
  • Any inaccuracies or omissions in the content on this site;
  • Any content on third-party websites that we link to.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. External Links

This website may contain links to third-party websites. These are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Privacy and Cookies

We collect and process certain personal data in connection with your use of this website and any purchases you make. Please refer to our Privacy Policy and Cookie Policy for full details.

10. Analytics

This website uses analytics tools to understand how visitors interact with our content. The data collected helps us improve our site and services. Please see our Cookie Policy for more information.

11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms of Use at any time. Changes will be posted on this page with an updated date. It is your responsibility to review these Terms periodically. Continued use of this website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms of Use or our products, please contact us:

DataWhistl
124 City Road City Road, London, England, EC1V 2NX.